44316, Several

Closes: 17 April 2025

Classification: Administrative Services Officer Class 3
Salary: $76,223 - $81,643 plus superannuation
Position No: 44316, Several
Directorate: Environment, Planning and Sustainable Development
Advertised (Gazettal date): 03 April 2025
Contact Officer: Nicholas Shaw on nicholas.shaw@act.gov.au or 02 62077921

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Details: The ACT Parks and Conservation Service is seeking a part-time Visitor Services Officer to provide customer service and business support functions, primarily at the Tidbinbilla Visitor Centre. The role is a part of the Volunteer and Visitor Experience team within the Parks and Partnerships section of the ACT Parks and Conservation Service.

The position involves the daily operation of the Visitor Information Centre during the week, rostered weekends and public holidays and is required to liaise with staff and volunteers to ensure the smooth provision of visitor services during those times.

The role is part of a small team of full-time, part-time and casual Visitor Services Officers and reports to the Manager of Tidbinbilla Visitor Centre. The role may be required to supervise other staff members when required.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/ Other Requirements:

Mandatory:

• Current driver’s licence
• Preparedness to wear a uniform
• Preparedness to work a shift roster including weekends and public holidays (penalty rates apply)
• Preparedness to work at any Parks and Conservation Service location as directed
• The position requires a Working with Vulnerable People Registration.

Highly Desirable:

• Proven hospitality skills in a fast-paced environment well regarded.

Notes: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. This position is part-time at (20:00) hours per week and the full-time salary noted above will be pro-rata.

How to Apply: Please submit a written application of no more than two pages, addressing the Selection Criteria, along with your current Curriculum Vitae, listing two referees and their contact details.

Applications should be submitted via the Apply Now Button Below.

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